Customer Experience Team Member for Hire!

Join the ShootDotEdit Team!

WHO WE ARE: We are a rapidly growing start-up company who partners with, and serves professional wedding photographers world wide. We specialize in Digital Post Production for the wedding pro. We are on the hunt for a person interested in joining a team culture where laughter is plentiful and delivering happiness to our pro wedding photographers is a core value.

YOU: You love the idea of co-creating along side of those you work with. Helping customers (even grumpy ones) is natural to you and something you would consider a strength. Your verbal and written skills are pretty dang good. When contacting us, please showcase who you are. Send a video, send a pic! Send us something we want to read, something funny, something that describes you! The “Same Ol’” resume’s are a dime a dozen 🙂

YOUR POSITION: Delivering happiness to our pro wedding photographers is our company focus. A robust and healthy understanding of who we are, what we do, and how that translates to the world of pro wedding photographers is major ingredient to this position’s success. And, then of course, delivering that message in a way that leaves our photographers raving about how much they love you is how this all plays out!!! You will support our active and inquiring customers ONLY. We DO NOT cold call. We use Skype, Phone, Dropbox, and Email as our communication vehicles.


1. Experience serving and supporting professional photographers
2. Professional / Pro-sumer Digital Photography background (1-3 years preferred)
3. Basic Adobe Lightroom knowledge
4. Basic MAC and PC knowledge (1-3 years preferred with both OS)
5. Basic knowledge of Pro Camera/Lense knowledge (Canon+Nikon)
6. Internet savvy
7. Facebook and Twitter Savvy

Our entire Team runs the “Ship”. And, we trust everyone to make solid and trust worthy decisions. We are interdependent of one another.  And, so, we trust the team to make decisions that will benefit the entire team.

• Mandatory participation in “hallway bowling” and “T-Shirt Tuesday”
• Sign off on a nick-name
• Do not eat all of the lab “Gold Fish”. We all share those!


HOURS: Part Time – 15-20 hours per week (Ability to FLEX into a Full time week is a plus)

LOCATION: Cedros Design District, Solana Beach, Ca

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Tax Day Refund from ShootDotEdit!

Today is Tax Day!  Probably not a favorite for many of us …. we get it 🙂  So, in an effort to lighten the mood a bit, we thought we’d give you our own type of “Refund” …. in the form of a One-Day Discount!  But don’t wait too long, this discount is good for TODAY ONLY, (Monday, April 18) until 11pm PST!!!

Here are your options:

  • 15% off orders under $150 / Code:   TaxDay2011A
  • 20% off orders above $150 / Code:   TaxDay2011B

To submit a job, just go to, Login and submit job, then enter your promo code at the bottom of the job submission form.

Still confused about how to submit a job?  We’ve got your back!  FAQ’s, videos, and our online help desk can be found HERE.
And, our stellar Customer Experience team is standing by today to love on you with personal attention (877.463.6365).

Thanks so much for giving us the opportunity to be your partner.  Happy Tax Day!

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Official Release! ShootDotEdit 2.0 Custom Lightroom Workflow.

ShootDotEdit 2.0 Custom Lightroom [LR] Workflow!  It is finally here!!!  As the Pro Wedding Photography industry continues to embrace Adobe Lightroom as the preferred software application for digital file management, it was only right that we embrace the advancement in order to support our customers.

As the leading post production partner to the Wedding Professional Photographer, it was imperative that we bring a comprehensive solution and cut no corners in the name of success and efficiency for our customers.   This development and release comes with a dedicated team of experts committed to excellent execution of the project.  Specifically, we would like to give special thanks to a well respected Adobe Lightroom thought leader, professional educator, and Adobe Lightroom Alpha tester, Jared Platt.  Jared partnered with ShootDotEdit over 16 months ago to help us ensure the success of this project.  He has helped us to embrace and consider as many areas of efficiency as possible⁃    And, a very big thank you to our Executive VP of Operations, Nathaniel Kam, for ensuring that all of the details were tended to from start to finish.

And, last but not least, a hearty thank you to all of our trusted Pros who helped with the Alpha and Beta testing prior to launch.  Thank you, thank you, thank you!

**Here are several of the enhancements that come with the ShootDotEdit 2.0 Custom LR workflow:

–  Your job order form now provides for the LIGHTROOM Workflow choice.
–  Your Meta Data is now automatically preserved when submitting your job!
–  No longer will you need to submit your XMP Meta Data as a separate .zip file!
–  Order “Categories” without having to order JPG’s.
–  Quickly and easily communicate your “Must KEEP” images for any CULL job.  A simple drag and drop.
–  Upon Job Delivery.  NO MORE having to unzip and import!  Can you say Oh Yeah!
–  Our UPLOAD service to your preferred online Gallery (ie. Pictage, Zenflio, SmugMug, PicPick, etc.) is not affected at all!
–  Drag and Drop your preferred Phase 1 or 2 images into a “Custom Collection”.  We’ll take it from there!
–  Your completed job is returned as a newly updated LR Catalog!
–  Our Web Upload tool is now fully integrated with and in support of our custom workflow and will let you know if there are any problems!

Interested in viewing some quick and easy video tutorials on how to use our Custom LR Workflow?  CLICK HERE!
Have a thought?  Add a comment to this post!   Have a question?  Reach out to our customer experience team!

Cheers to no more editing,
ShootDotEdit 2.0
The New Workflow

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ShootDotEdit 2.0

This BLOG post is dedicated to our loyal customers.   It is written specifically to the 2,000 + Pro Photographers who have chosen ShootDotEdit as their trusted Post Production Partner.  We are growing.  Growth requires change.  And, that is why we want to tell you all about how we are changing and why it is REALLY GOOD for all of our customers and partners.

Focus. We are at our best when we learn to focus.  And, after 4 years of experience doing post production editing for photographers, we have learned that we are at our best when we focus on… Wedding Pros.  This shouldn’t be surprising, since the founders of ShootDotEdit have been wedding photographers for more than 10 years. That’s who we are and what we know. ShootDotEdit 2.0, is an advanced and customized service designed for weddings pros ONLY.  This fits perfectly with the increasing adoption of Workflow 2.0 (focused outsourcing to trusted specialists) and enables us to put all of our energies into staying on top of the specialized demands of professional wedding photographers.

For all of our loyal customers who are not Wedding Pros, DO NOT WORRY.  We are “Grandfathering” you in!  We consider you family and will continue to serve and support you.  We want you to succeed.  We want you to continue to flourish and grow your professional photography business.  And, despite our new focus, we WILL continue to support your business, ensuring that your post production demands be handled by the leading experts in post production.  So, sit back and relax 🙂  We still have your back.


  • Dedicated Customer Experience Team
  • Lightroom Integration – COMING MARCH 15!
  • World Wide Access
  • Hot NEW Web Uploader!

As of February 21, 2011, we now have a $30 minimum for all job orders.  You can still place a job order for less than this amount, but our DotTracker will charge for the remaining difference. Should you have any questions, please call or email our customer experience team and they would be absolutely happy to spend time with you.

We’re excited about the future.  We’re excited about growing with the industry.  And, we’re more excited than ever to ensure that our customers continue to receive consistent and awesome images job in and job out!

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Jared Platt Lightroom Workflow Workshop


Jared Platt has been traveling around the country for the past two years teaching his Lightroom Workflow Workshop.  Now he’s bringing it to Las Vegas, during WPPI.  If you have missed it in your city or just want a refresher, this is the perfect time to do it!  Jared’s Lightroom Workflow Workshop will change your life!  His techniques and methods will cut your post-production workflow in half.  For more information about the workshop and to sign up go to

We have a LUCKY TICKET just for you!  Visit our booth #1326 at WPPI and get your LUCKY TICKET to either session of Jared Platt’s Lightroom Workflow Workshop on Tuesday, Feb 22.


The Lightroom Workflow Workshop is $200 at the door, but we have LUCKY TICKETS that will get  you in for $120, $60 or even for FREE. But you have to visit our booth #1326 at WPPI to get one!  For more details, go to

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WPPI 2011 here we come!


Get Results from Facebook Today

For many of you, this will be a return trip to the Entertainment Capital of the World and to the WPPI convention, but for some this will be your first time attending.  So whether you are a professional just getting started in the industry or a seasoned veteran, we would like to recommend a few of our friends to see while you are in town as well as maybe attend a party or two (or three).  We promise that what happens here, will stay here. 😉

Here is our recommended itinerary for the WPPI 2011 Convention:

February 20th
12:00pm – 2:00pm  Catch our friend Jared Platt at his Platform Class, The Photographer’s Eye:  Get inspired and elevate the level of your photography.  Not only is Jared an amazing photographer in his own right, but he is also an invaluable source of information for anything Lightroom related.

3:30pm – 5:30pm  Make sure to see photographer Mike Larson as he lectures about Defining Your Style and Vision.  Make sure to stick around for the second hour of his discussion as he will open the floor to a dialogue with some of the most important voices in our industry.

7:00pm – 10:00pm  Put on your finest couture and catwalk over to the Sony Fashion Show on this Sunday evening.  Sure to bring out the finest in eye catching fashions and haute couture, you will definitely want to make an appearance.

February 21st
8:00pm – 10:00am  Wake up early to catch photographer Jim Garner at his lecture, A Creative Explosion:  Reinvent, Simplify and Thrive.  So bring a cup of coffee and get ready to learn from someone who is considered to be one of the top 10 best wedding photographers in America,  by American Photo Magazine!

8:00pm – 10:00pm  If you are going to make it to just one party this year while at the convention, make sure its this one!  The Canon Mardi Gras Party is definitely one that you will both want to see and  be seen at!  Don’t forget to bring your best Mardi Gras outfit or mask!

February 22nd
3:00pm – 5:00pm  Jason Groupp will be lecturing on his 25 Lighting Scenarios in 25 Minutes.  This lighting and posing course will be invaluable to anyone who is interested in learning about 25 easy to remember lighting setups during a live shoot!

6:00pm – 8:00pm  A must see while you’re at the convention, please make sure to make time to see the Co-Founder of ShootDotEdit, and another amazing photographer in his own right, Jared Bauman.  His lecture on the Nuts and Bolts of Packaging and Pricing is an invaluable tool to any business or marketing strategy, so please make sure to come by and say hi!

February 23rd
8:00am – 10:00am  Make time during the final days of the convention to visit our dear friend and ShootDotEdit customer extraordinaire, Me Ra Koh who will inspire attendees with her symposium on Creating Confidence:  How to Succeed by shooting from your authentic heart!

11:00am – 1:00pm  SOAR! Garden Party.  Following Me Ra’s Platform Talk, Creating Confidence, a Limo Shuttle will whisk attendees from the MGM Valet area to the Little Chapel and back. Once there, we invite you to enjoy a catered lunch, meet some of the fabulous SOAR! Partners, win some very cool free stuff that is just for our ladies, and enjoy a special “Photo Coaching Live Shoot” as Me Ra shares some of her BEST Photo Coaching Tips and Tricks!  For more detail and to get your ticket click: Here

If you haven’t already done so, please make sure to register early for these classes as seats will fill up quickly on the day of the lecture.  You can pre-register for up to five classes by going to or by clicking the link provided!

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PartnerCon 2011 will be hosted in San Diego!!!

So PartnerCon 2010, in New Orleans, was awesome!  We had a blast meeting so many great photographers and being a part of the fab Pictage Community.  There was some mystery around where PartnerCon 2011 would take place.  Weeeeelllll it was just announced that PartnerCon 2011 will be hosted in San Diego, which is our back yard!!!  We are so excited that Pictage is bringing ParnterCon to our beautiful city!  Mark your calendars!  [Yes, I over used “!”…but do you blame me? Haha.]

PartnerCon 2011


PartnerCon 2011

November 7th-9th @ The Hard Rock Hotel

San Diego Ca

Twitter hash tag:  #PartnerConRocks

Below is a recap of our PartnerCon 2010 schedule to show you how awesome it was:

We have a very busy and fun filled schedule for PartnerCon.  We would love if you’d swing by the booth and/or dropped in on some of our friends’ presentations/workshops!

November 9th 2010

Jared Bauman

Pricing and Packaging | Astor 3 | 11:30am – 12:30pm

In this session, Jared will explore pricing and packaging for professional photographers and how important it is to the success of your business. Jared will reveal the secrets behind pricing and packaging, the basics to each pricing strategy, and the science behind effectively setting up your pricing.

Ralph Alswang

From White House to Weddings | Astor 3 | 7:00pm – 9:00pm

Learn from former White House photographers how their experience as photojournalists has directly translated to their wedding photography business and how you can learn from that experience and translate it into your business.

Sara France

Exploring Light with Video Lights | Shooting Workshop | 7:00pm – 9:00pm

November 10th 2010

Jeff Jochum

Building your map to Biz Success | Grand Ballroom D | 8:00am to 9:00am

Learn the tools to create a success map for your business, ensuring that every step that you take gets you closer to your goals without wasting valuable resources. Jeff will discuss the true value and application of outsourcing, positioning, sales techniques, and content strategies.

Sara France

Apple’s Aperture and Apple Workflow | Astor 1 & 2 | 2:00pm – 3:00pm

Mike Adrian

Manual Shooting: Learning to Control Your Camera | Shooting Workshop | 8:00am – 10am

Understanding what gear to use, and how to use it, is essential for a successful studio. I have developed this class to educate photographers on understanding their cameras, so they can get the results they are looking for. Photographers will learn what gear is needed for more professional results, and how controlling camera settings. Attendees will also explore how lighting can effect your overall images. This class will be dedicated to small lectures, and demonstrations; the remainder of the time is spent practicing live shooting techniques on location. Participants will leave this workshop with a new passion for photography, and new techniques that will help grow their business.

If you wanna keep up with what we are up to at the show via Twitter, make sure to follow @shootdotedit!  😉

For the full PartnerCon schedule check out:

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Partying like a rock-star? Or, bummed out and bogged down?

Let’s face it, the requirements to “make it” as a professional photographer in this
digital age are not for the faint of heart.  And, for those of you who understand this,
you are also familiar with the difference between your family/friend/customer
perception of what you do, and the REALITY of what you do!

Take a look at this fascinating graph and blog post provided by International Society of Professional Wedding Photographers.

The Perception
“How some people think wedding photographers spend their time (and how some
photographers WISHED they could spend their time):”

The Reality
How wedding photographers REALLY spend their time:

Thanks ISPWP!  That about sums up all of the countless hours of conversations us photographers are having with friends and family about how we are WAY over worked!!!

Here is FACT that no human can deny, and we liken this truth to the computer RAM analogy.
Each of us (and our business) have only so much RAM.  Try and run too many applications at the SAME TIME and you will begin to CRASH.

How much RAM do you have? What if you no longer needed to use your personal/business RAM towards your post production.  What portions of your life and business could benefit from that extra time and energy?  Considering the new and very true dilemma of post production for the professional and passionate digital photographer, this is question worthy of asking…, uh, and answering!

Based on the proposed graph above and several other sources we have included, here are a few items that your business is definitely putting it’s RAM towards:

1.    Marketing
⁃    Brand Development & Collateral Development
⁃    Website design and upkeep
⁃    SEO
⁃    Social Networking (Twitter, Facebook, etc.)
⁃    Blogging

2.    Sales
3.    Pricing Matrix and Strategies
4.    Vendor Relationship Building
5.    Accounting
6.    Consultations
7.    Email
8.    Print fulfillment
9.    Customer Service
10.   Gear upkeep and management
11.   Human resources
12.   Manage your second shooters
13.   Editorial Submissions
14.   Post Production

Oh, and then there are the bare essentials:
– Take photographs
– Eat
– Sleep
– Have friends and hang out occasionally
– Be with your family (wife, husband, children, parents, etc.)

In conclusion.  Only you know what is best for you as a person and your business.  Hopefully this post has helped you some how someway is move forward with succeeding!

The ShootDotEdit Team

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A Couple of Quick Announcements

Happy Monday everyone!  Just a couple of quick updates for you:

Our very good friend and partner Jared Platt is holding a couple of workshops this week.

Tuesday, January 11, 2011 – San Francisco,  CA
Thursday, January 13, 2011 – Seattle, WA

Whether you are editing your own work or having ShootDotEdit handle your post production,
 you will need a digital image software application to manage your data.  And, well, if you
 are a Lightroom user and want to learn from the best, here is your chance!!!  The Lightroom Workflow Workshop Stops next in San Francisco and Seattle.
  Learn the best Lightroom and Post-Production Workflow from Jared Platt.
  To sign up or learn more, go to

Have questions or want to contact Jared directly?  Here are his deets:
480-782-9368 or


We’re going to be selling our Annual round of DotBucks.
Dotbucks will be going on sale next week for 24 Hours ONLY!!  So, be on the look out for out announcement on Twitter, Facebook, and Email.
That’s all for now.  All the best and we’ll look forward to connecting soon!

Cheers to no more editing,

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Happy New Year!


Get your Marketing Plan Today

Before we dive ahead into 2011, I really want to spend a little time (just a little) looking back over 2010.  It was a good year for us, and a good year for the photography industry.  2010 was the year that we launched many “game-changing” services, such as our Web Upload tool.  Now, over 80% of our job submissions come in the form of upload.  We continued to up the bar on what a quality post production partner should look like.  In 2010, we added over 1,200 new photographers, and edited over 1.3 million images! And yet, we learned a lot.  We clearly defined out goal as a company, which is to cure the pain of post production for the professional photographer.  We grew to understand the dire need for amazing customer service.  That means answering your questions and responding to your issues …. fast.  And, through it all, we gained more and more relationships with amazing photographers like you.

Not saying that we don’t have some amazing plans for 2011!  But, its nice to stop and smell the roses sometimes, right?

Cheers to a great 2011!

Jared Bauman

Co-Founder and President


It’s been almost 4 years now since the official launch of ShootDotEdit. We’ve witnessed the fall of the film lab and the new rise and of the digital era. And, although it has yet to be birthed, the era of The New Work-Flow is upon us. And, we are working tirelessly to prepare for it.

Here are a few steps we have taken this year to support of our industry position:

1. We’ve added a dedicated customer service team.

2. We have established a dedicated logistics team to ensure that quality and efficiency are paramount in our daily commitment to our customers.

3. With the help of our advisors, software developers, and strategic partnerships, we are forging new technologies designed to make your job submission process turn-key and seamless.

4. We have focused our investments in hardware, software, and man power in order to grow with our customers; to grow with the industry.

5. We have committed to pulse and survey our customers in order to diligently listen to your wants and needs.

Our culture – we’ve all heard the wedding quote “a happy wife equals a happy life”. Well we have a little quote here at SDE: “A happy editor makes the work place a whole lot better”. And, that is why we have adopted several different cultural practices found in some of the most successful tech companies to date. Essentially, we all have to work (well, most of us), and so if we are going to be excellent at what we do, ShootDotEdit wants to have a good time doing it!

ShootDotEdit fully supports The New Work-Flow. And, our goal is to cure the pain of post production for the professional photographer in ever city of the world. We realize this to be an ambitious goal. But we are committed to it, which means we are committed to you. Here’s wishing all of you an uber successful 2011. Please don’t be a stranger. Call or email myself or any of our customer support team anytime. Whether you have a concern, a question, or idea that you would like to share…, we want to hear from you.

All the best and cheers to no more editing,

Garrett Delph

COO and Co-Founder


As we enter the New Year of 2011, I hear a lot of the same things from photographers year after year.  Like “I’m working on my new price list.” and “I’m gonna update my website.” It’s great to hear photographers setting goals and planning ahead.  I’m a firm believer in goals and planning, not only for personal success but also professional success.  It’s tough to make major decisions for your business without understanding what the future will hold.  So here are a few things I think you should consider when setting goals and planning for 2011 and beyond!

Warning:  This might get a little geeky. 😉

· Social Media ain’t going anywhere anytime soon folks.  I keep a close eye on’s “Trends” to see what the newest and hottest jobs are. These trends helps me gauge the new technologies and how they will drive our industry. Wouldn’t you know it, four out of the top ten job trends are Social Media related.  Even some of the most recognized brands in the world are embracing Social Media as a way to engage with customers and humanize their companies.

· Mobile Device usage is on the rise.  Last I read, Apple was forecasted to sell over 8.5 million iPads in the US by the close of 2010.  Many of the major news and media companies are moving their content online.  In addition, PayPal announced that its payments business has flourished throughout the holiday shopping season, with a 300 percent increase in mobile payments!

· Cloud Computing has been around for sometime.  It first hit my radar when Apple packaged it up and delivered it as their MobileMe subscription.  Fast forward 4+ years, and Apple completes their brand spanking new 500,000 square foot $1 billion data center in North Carolina, which will be a server data farm. Hmmmmm…makes ya think huh?

Good luck to your success in 2011 and beyond!

Rob Ninja Nicholson

VP of Marketing

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EMAIL TEMPLATES for Wedding Photographers

How to Grow your Wedding Photography Business

The ShootDotEdit blog is a resource for aspiring wedding photographers as well as professional wedding photographers. Photographers can learn how to grow their wedding photography business and sustain a thriving business by outsourcing wedding photography editing to ShootDotEdit.